Everything Crux makes,and the evidence behind it.

Research, sense-making and experience in one place, each piece linked to what it rests on.

Every artefact knows why

From what someone said to what ships, with every link kept.

  1. Transcript

    Interview with Sam

    42 min · 2 speakers

  2. Highlight

    “I felt tricked when shipping appeared.”

    14:32

  3. Finding

    Late shipping costs drive drop-off

    6 of 8 people

  4. Journey

    Returning customer checkout

    Delivery step changed

  5. In Cursor

    Delivery cost shown in basket

    checkout/summary.tsx

Research

What you gather.

  • NotesAnything observed, read, or told.
  • TranscriptsRecordings turned into who said what, when.
  • Interview questionsSo every conversation covers the same ground.
  • SurveysTo hear from more people than you could meet.
  • Published researchRates and behaviour, from real sources.
  • Tables and chartsFigures you can sort, chart and cite.
  • ImportsDocs, PDFs and spreadsheets you already have.

Sense-making

What it means.

  • HighlightsThe telling quote, pulled out and labelled.
  • FindingsWhat you now believe, with the evidence.
  • Lines of inquiryAn open question, tracked until settled.
  • LabelsYour own vocabulary, in groups.
  • Affinity boardHighlights as notes, clustered by label.
  • Assumption mapWhat the plan takes for granted.
  • How might weFindings turned into questions to design for.

Experience

What you build from it.

  • PersonasWho it is for, and what gets in their way.
  • PortraitsA picture of a persona in their situation.
  • User journeysThe whole arc, and how it feels.
  • FlowsThe steps through one task, on a canvas.
  • PagesA screen someone arrives at.
  • FeaturesSomething the product does for them.
  • ContentThe words that carry it.
  • Sitemaps and menusStructure, from scratch or a live site.
  • Service blueprintsWhat happens behind each step.
  • Error and empty statesWhen there is nothing, or it broke.
  • User storiesWho wants what, and when it is done.

Every feature, on every plan

Starter and Pro have all of Crux and differ only in usage. Team adds a shared space.

Crux features by plan
FeatureFree$0 no card neededStart freeStarter$29 a monthGet StarterPro$79 a monthGet ProTeam$49 an editor a monthStart a team
Research
NotesIncludedIncludedIncludedIncluded
Interview questionsIncludedIncludedIncludedIncluded
SurveysIncludedIncludedIncludedIncluded
Published research, with sourcesIncludedIncludedIncludedIncluded
Transcribe recordings, by speakerIncludedIncludedIncludedIncluded
Import docs, PDFs and spreadsheetsIncludedIncludedIncludedIncluded
Read a live site’s sitemap, menus and catalogIncludedIncludedIncludedIncluded
Tables and charts
Data tables you can sortIncludedIncludedIncludedIncluded
Bar, line, area and pie chartsIncludedIncludedIncludedIncluded
Competitor comparisonsIncludedIncludedIncludedIncluded
Headline figures and trendsIncludedIncludedIncludedIncluded
Survey results, counted exactlyIncludedIncludedIncludedIncluded
Sense-making
HighlightsIncludedIncludedIncludedIncluded
Findings with their evidenceIncludedIncludedIncludedIncluded
Lines of inquiryIncludedIncludedIncludedIncluded
Labels and label groupsIncludedIncludedIncludedIncluded
Affinity boardIncludedIncludedIncludedIncluded
Synthesise interviewsIncludedIncludedIncludedIncluded
Assumption mapsIncludedIncludedIncludedIncluded
How might weIncludedIncludedIncludedIncluded
Experience
Personas, with portraitsIncludedIncludedIncludedIncluded
User journeysIncludedIncludedIncludedIncluded
Flows on a canvasIncludedIncludedIncludedIncluded
PagesIncludedIncludedIncludedIncluded
Features and user storiesIncludedIncludedIncludedIncluded
Content, error and empty statesIncludedIncludedIncludedIncluded
Sitemaps, menus and filtersIncludedIncludedIncludedIncluded
Service blueprintsIncludedIncludedIncludedIncluded
Working with it
Every artefact linked to its evidenceIncludedIncludedIncludedIncluded
You approve what the agent makesIncludedIncludedIncludedIncluded
Search across work and chatsIncludedIncludedIncludedIncluded
Word, PDF and spreadsheet downloadsIncludedIncludedIncludedIncluded
Templates for every methodIncludedIncludedIncludedIncluded
Upload size, per file18 MB400 MB400 MB400 MB
Models
Fast: everyday plansIncludedIncludedIncludedIncluded
Sharp: harder reasoningIncludedIncludedIncludedIncluded
Capable: deeper analysisNot includedIncludedIncludedIncluded
Connect
NotionIncludedIncludedIncludedIncluded
Confluence and JiraIncludedIncludedIncludedIncluded
DovetailIncludedIncludedIncludedIncluded
ClaudeIncludedIncludedIncludedIncluded
ChatGPTIncludedIncludedIncludedIncluded
Claude CodeIncludedIncludedIncludedIncluded
CursorIncludedIncludedIncludedIncluded
VS CodeIncludedIncludedIncludedIncluded
CodexIncludedIncludedIncludedIncluded
FigmaSoonSoonSoonSoon
LinearSoonSoonSoonSoon
Team
A shared space for the team’s projectsNot includedNot includedNot includedIncluded
Comments and @mentionsNot includedNot includedNot includedIncluded
Notifications, in the app and by emailNot includedNot includedNot includedIncluded
Who wrote what, on everythingNot includedNot includedNot includedIncluded
Labels the whole team sharesNot includedNot includedNot includedIncluded
Free viewers for published workNot includedNot includedNot included5 per editor
Usage
Included usageFree usage when you sign upIncluded with the plan3× Starter’s1.5× Starter’s per editor, shared
Top-ups$5 or $20$5 or $20$5 or $20$50 or $100
Annual billing, 2 months freeNot includedIncludedIncludedIncluded

Prices in US dollars. Annual plans, top-ups and team seats are on Pricing

Build anywhere.Think in Crux.

Evidence behind every decision, in every tool you build with.